I recently realized that every time I walked into a Starbucks or Dunkin’ there were fewer and fewer people waiting in line at the counter. Frequently there would be customers bypassing the line to the mobile order pickup station, grabbing their items and leaving — all before I placed my order at the counter. The […]

We visited several retailers before and after the Black Friday shopping weekend to assess their Toy department assortment. Here are the winners and losers we found… Over the past couple of years, retailers have been jockeying for position in the wake of the Toys “R” Us bankruptcy. The battle is amplified in 2019, as the […]